Privacy Policy
Who we are
LegalReportCard ("we," "us") is a service of CDWJ LLC and operates legalreportcard.com, a family-law attorney review directory and divorce-recovery resource. Questions about this policy or your data: casey@legalreportcard.com.
What we collect
- Account information — when you create an account: first and last name, email address, phone number, zip code, and a password. Passwords are stored in hashed (scrambled) form; we cannot read them.
- Guide requests — when you download the Divorce Survival Guide without an account: name, email, phone number, and (optionally) where you are in the process. If you're signed in, we use your account details instead of asking again.
- Reviews — review text, ratings, your relationship to the attorney (client, family, etc.), and your display name. If you choose to submit documentation to verify your review, we use it solely for verification; verification documents are never published.
- Messages — contact requests you send to mediators or to us, and profile update requests.
- Technical basics — we use your browser's local storage to remember preferences and your session on this device. Our infrastructure providers maintain standard server logs (IP address, request data) to operate and secure the service.
How we use it
To operate the directory and your account, publish and moderate reviews, deliver the guide, respond to messages, verify reviews when documentation is provided, send service messages (such as a text-message verification code, when that feature is active), and improve the site. That's it.
SMS / text messaging
LegalReportCard is a service of CDWJ LLC. When you add your phone number to your account, we send a one-time verification code by SMS from CDWJ LLC to confirm your number and secure your account. This is a transactional service: a code is sent only when you request one during signup or login. We do not send marketing or promotional text messages.
- Message and data rates may apply.
- Message frequency varies based on your account activity.
- Reply STOP to opt out at any time. Reply HELP for help, or email help@legalreportcard.com.
We do not sell or share your mobile number or SMS opt-in information with third parties or affiliates for marketing purposes. Text-messaging opt-in data and consent are never shared with any third parties.
What we never do
- We never sell, rent, or trade your personal information to third parties.
- Attorneys cannot buy access to user information, reviews, or reviewers' identities.
Who processes data on our behalf
Like nearly every website, we rely on service providers to run our infrastructure. They process data only to provide their service to us:
- Supabase — database and file storage (hosted in the United States)
- Cloudflare — website hosting, content delivery, and security
- Google — web fonts; and the Google Maps Platform / Places API, used to display some attorneys' Google ratings. By using those features you also agree to the Google Maps/Google Earth Additional Terms of Service, and Google's handling of data is described in the Google Privacy Policy, which is incorporated here by reference.
- Twilio — sending one-time SMS verification codes
- jsDelivr — delivery of icon files
We may also disclose information if required by law, court order, or to protect the rights and safety of users, attorneys, or the public.
Reviews are public
Approved reviews — including your display name, ratings, and review text — are visible to anyone who visits the site. Your email address and phone number are never displayed publicly. Think carefully before including identifying details about yourself or others in review text.
How long we keep things
Account data is kept while your account is active. Reviews that are removed or rejected are retained internally (not displayed) as a moderation and accountability record. You can request deletion of your account and data at any time by emailing us; we'll honor it except where we must retain records for legal or safety reasons.
Your choices and rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it: casey@legalreportcard.com. Depending on your state of residence, you may have additional privacy rights under state law; we honor valid requests regardless of which state you live in.
Children
This site is intended for adults and is not directed at anyone under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
Passwords are stored hashed, database access is restricted by role-based security rules, and administrative actions require separate authentication. No method of transmission or storage is 100% secure, but we take protecting your information seriously and limit what we collect in the first place.
Changes
If we change this policy, we'll update the date at the top. Material changes will be noted on the site.